dowloaded a house from TSR but not show up in library

aren't house files supposed to go to the TRAY folder?

I didn't know that the houses went in a separate folder than all the other stuff did.

they do.

just looked at a lot at TSR:

To install the lot in game: unzip the file, copy files into Documents/Electronic Arts/The Sims 4/ Tray.
You will find the lot in your library.
Read more at http://www.thesimsresource.com/downloads/details/category/sims4-lots-residential/title/tuscan-countryside/id/1259719/#28YjHUuzpovwXhqU.99

See, I'm having the same problem, but I DID put the files in the Tray folder.

Make sure you put only the files into the tray folder, minus the folder they were in originally. You have to check the custom content box to see the lot in-game. I'm assuming it has custom content.

I have been putting only the files into the folder, and I'm pretty sure since I've been using custom content that I must have the box checked. I'll open the game and check though.

"bohemianangel;13616300" wrote:
I have been putting only the files into the folder, and I'm pretty sure since I've been using custom content that I must have the box checked. I'll open the game and check though.

@bohemianangel Sorry, I'd only read the original post, which I just realized was from last year. Yeah, I forgot that the new patch no longer requires you to check that box each time. If your game is fully patched, you no longer have to check the box repeatedly.

One thing I did notice in the OP, was that he mentioned that they were package files. I don't know if this pertains to you also, but they could have accidentally downloaded a Sims 3 house because Sims 4 houses should not be in package format. The files should be .blueprint, .trayitem and .bpi" files. If there are any .package files included, they are usually custom content included with the house and should go into the "Mods" folder.

If you're still having trouble, post or IM me the link to the house and I'll confirm whether or not it works.