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12 Replies
- crinrict4 years agoHero+@sanders437 Are you using mods/CC or is this on a vanilla game ?
If you have mods/CC, please test without them. I keep getting error code 142:54d4acd3:f7e30037
It told me to relaunch the game, did that multiple times. I also did 2 repairs and continue to get the same error code.
- crinrict4 years agoHero+@HayleyBar Are you using mods/cc in your game ? If so, did you try without them ?
I do use mods, I removed them but I'm still getting the error code
- crinrict4 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Upon start up, my game displayed this message “The game has failed to load. Error code: 142:54d4acd3:f9f4b36a. It is recommended that you relaunch the game.” I tried that as well as restarting my computer, moving the mods folder to the desktop and clearing the thumbnail cache and nothing has worked. All downloads/content delivery is up-to-date. The game has taken an unusual amount of time to load the last few days but nothing like this has happened before where it wouldn’t load up. This error occurred when I tried to load a household. It then gave me a really hard time trying to exit the game. Any suggestions? Thank you for your time.
- crinrict4 years agoHero+@rainewildflower I merged your post with another thread on this error code.
Have you tested without mods/cc ? Even uptodate ones can cause issues. I don’t use mods or cc at all.
- crinrict4 years agoHero+@rainewildflower Would you mind sending me your save ? Instructions in my signature
- Veemg19794 years agoNew Novice
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.89.214.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? It would be in gameplay. There are two issues; one i have that comes up w/ an error message stating: the game failed to load error code: 142:54d4acd:3:f94b36a. It is recommended to relaunch the game.
What happens when the bug occurs? The issue is i have restarted the game plenty and even tried to repair and update the game just in case and nothing. Which leads me to my second issue. When we normally load the bookcase w/ books the bookcase highlights. I am unable to load books unto the bookshelf that i was able to the day before. Yes, i do have cheat codes but no custom content.What do you expect to see? Books being able to be loaded. I haven't encountered any other issues as of yet
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Good evening
I have come across an issue that occurred last evening, where an error message came up stating that unable to load the game. When I click ok it allows me to continue. I was expecting to be kicked out. So the issue is I have restarted the game plenty and even tried to repair and update the game just in case and nothing. Which leads me to my second issue. When we normally load the bookcase w/ books the bookcase highlights. I am unable to load books unto the bookshelf that I was able to the day before. Yes, I do have cheat codes but no custom content.(CM: Edited to remove ALL CAPS SPAM)
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