Every Single Sims In My Sims4 Game Disappeared!

Did you save with them missing? Try rolling back to a previous version of the save. The game automatically creates multiple backups.

https://www.carls-sims-4-guide.com/forum/index.php?topic=21519.0#post_GB2PS

After the Infants update, when I opened the game for the first time, my sim was pitch black. I restarted the game afterward, enabling all CC since they were disabled at first. When I come back, all sims, ones I've made and townies, are wiped clean off of every world. No one living in any houses. This happened in only one save file; my other save files have sims living in houses and my sims are fine. How do I fix this?! I do have a backup of my save files before updating, Im just not sure how to utilize it to get my sims back, and also the townies back. Please help ☹️

Hello,

I just downloaded Growing Together and I cannot continue my former game or start a new one. 

When entering the world in my former game or start after CAS, there are no Sims in the world - mine and townies. There are no Sims anywhere listed.

I can have a newly created Sim move into a house, but when getting into playing, bottom left is empty and there are no Sims.

I reinstalled the whole game, no mods, I repaired many times, I logged in and out anywhere. Nothing! 

Pretty sad, I just spend 40 EUR on GT and bought two more accessory packs...

Thank you for helping out!

Laura

See Screenshot attached - now I cannot close EA app, because the game is shown as being played right now. 

I recently did the infant update and downloaded the new pack Growing Together. When I actually logged on to play, all my households are gone even un-played NPC households are gone. I didn't do anything different than what I normally do when an update occurs and I've worked hard on my game. PLEASE HELP ME FIGURE THIS OUT.

@laura_origin_  For the EA App issue, check the Task Manager for Sims 4, and if it's running, right-click its name and select End Task.  You can do the same with the EA App if necessary.  Restart your computer afterwards.

For the save issue, try recovering a backup:

https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

Make sure there are no mods present at all, as in, the Mods folder is empty other than the resource.cfg file, before you load the backup.  If the most recent backup is affected, try an older one.

Ever since the new update my game has just been disfuctional. Whenever i load into the main menu the sim in the resume button is blank and when i click on it or any save file, not just my sims but every other Sim household is gone. I thought it was a mod problem, but it's happening even after i took all my mods out.

@Ajuicee7  With your mods still removed, try recovering a backup save:

https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

This is happening with every household in my sims 4 even base game households once everything loads up there are no sims and it’s just blank the house being how they left it

First time playing since the update, I created a new save file, added a household, closed my game, and updated mods. I've opened my game and next to my resume button is just a greyed-out silhouette figure, and while my saves seem to be there, when I open my new one there aren't any households in the world. I tried repairing the game but nothing happened. Any ideas on what happened??