I've been playing Sims for years, and I do have a lot of mods. Since the most recent patch, my sims have EXTREMELY limited social interaction options with anyone. This is universal for all sims- I've tried many households and dynamics. Images attached of what it roughly looks like- mostly gift giving is the only option and showing off one's pet. Object interactions are normal. I've removed my mods multiple times and my CC and nothing has changed. I repaired the game twice, deleted it and redownloaded it entirely, and have deleted my cache about five times, all to no avail. I'm not sure what to do, I really miss playing the game but it's basically not useable for actual gameplay besides building and CAS, which are also working normally! Is anyone else experiencing this? Does anyone know if maybe it is a mod I've overlooked somehow? I've been trying to fix this for a week. The menu looks normal at first as you can see, but when clicking on any type of interaction you only get these weird few things.

Try the following Close the game Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old Repair the game Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things. Start a new save game Check if you still have the error Report back with your results for further steps on how to get your stuff back.

@crinrict My situation Is the exact same as them, I did your steps, and the interactions came back and they were normal. Can you please explain how I can get it back in my normal game.

HI @Temi12345667 You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.You will need the following folders- Tray (your households and lots you have saved to library) - Usersettings(.ini) (your event rewards)- Custom Music (if you added any)- Screenshots (if you've taken any)- Videos (if you've taken any)- ConfigOverride (if you made any although I recommend redoing those)- Options(.ini) (although I recommend to just redo your settings in the game)Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.All other files are recreated and not needed.

@crinrict Hey,, thanks! ended up doing that and it seems that its a mod that's causing it because its only when I add my mod folder back in that issues happen. But I have done the sweeping process 4 times now, where I go through my mods to remove either the broken one or the one that hasn't been updated( and these are the ones that the better exception mod doesn't pick up on). But then the game goes back to normal for a while and then this issue arises again, with the interactions, so at this point I'm not sure if it's the mods or not.

@Temi12345667 One cause of this can be mods you're missing pieces of or that are otherwise wrongly installed. Check you complex mods for installation. Often it's best to delete them and redownload them.

Extremely Limited Social Interactions

19 Replies

crinrict
Hero+
12 months ago
Try the following

Close the game

Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old

Repair the game

Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.

Start a new save game

Check if you still have the error

Report back with your results for further steps on how to get your stuff back.
Temi12345667
12 months ago
@crinrict My situation Is the exact same as them, I did your steps, and the interactions came back and they were normal. Can you please explain how I can get it back in my normal game.
crinrict
Hero+
12 months ago
HI @Temi12345667

You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.

First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.

Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.

You will need the following folders

- Tray (your households and lots you have saved to library)

- Usersettings(.ini) (your event rewards)
- Custom Music (if you added any)
- Screenshots (if you've taken any)
- Videos (if you've taken any)
- ConfigOverride (if you made any although I recommend redoing those)
- Options(.ini) (although I recommend to just redo your settings in the game)

Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.

All other files are recreated and not needed.
Temi12345667
12 months ago
@crinrict Hey,, thanks! ended up doing that and it seems that its a mod that's causing it because its only when I add my mod folder back in that issues happen. But I have done the sweeping process 4 times now, where I go through my mods to remove either the broken one or the one that hasn't been updated( and these are the ones that the better exception mod doesn't pick up on). But then the game goes back to normal for a while and then this issue arises again, with the interactions, so at this point I'm not sure if it's the mods or not.
luthienrising
Hero+
12 months ago
@Temi12345667 One cause of this can be mods you're missing pieces of or that are otherwise wrongly installed. Check you complex mods for installation. Often it's best to delete them and redownload them.
Temi12345667
12 months ago
@luthienrising I ended up going through them and deleting and re downloading all the larger mods. However, now my CAS isn't opening, when I choose to change a sim or use the cheat to modify the sim the loading screen shows and 2 different theme songs start playing, kind of overlapping each other, and the CAS doesn't open, it's just a loading screen and then I have to close the game. But everything else is working fine. Do you know what might be the issue here?
luthienrising
Hero+
12 months ago
@Temi12345667 Known causes of CAS not opening after 1.108 are here: Solved: CAS infinite loading screen after 23. 07. update - Answer HQ
bbyxmimi
10 months ago
Hi, I tried everything up until adding my own save back into the game. Once I added my save in it went back to being broken. Does that mean my save is broken because I have not added any mods back or anything
luthienrising
Hero+
10 months ago
@bbyxmimi It does sound like you have issues with that save. Try loading an earlier version of the save.
bbyxmimi
10 months ago
I tried trying a new save and it’s the same problem, the social interactions are not working properly. They are coming up exactly like the original posts did