Game Crashes When Launched

Question

Since the 3/17 and 3/18 updates, I have not been able to access my game. For a while, I could open my game without my tray, save, and mods files, but not with them respectively. I followed these troubleshooting methods per EA Support recommendations:

https://help.ea.com/en/articles/platforms/how-to-update-operating-system-ea-app/

https://help.ea.com/en/articles/technical-issues/how-to-clean-boot-your-computer/

https://support.apple.com/en-us/101588

https://help.ea.com/en/articles/platforms/ea-app-how-to-close-background-apps/

After the last suggestion, I was able to load my game with the tray and save files intact, but when my mods folder was re-added, the game proceeded to crash during launch. As far as I am aware, my mods have been updated or confirmed to be compatible with this latest patch.

karyxcx · Answer

Individually, all mods work, but when I put them together, my game either won't load or loads into a black screen with the music playing in the background.&nbsp;

edb3a94f3db1c719 · Answer

the only way my game will even open is if i remove all of my cc and mods

9019305 · Answer

Hi&nbsp; I had the issue of the screen turning black.&nbsp; For me - I upated&nbsp; MC Command Centre and Weerbesu's UI Cheat.&nbsp; For me it was Weerbesu's mod that was causing the black screen.&nbsp; If you have any UI mods - make sure they have the latest hot fix patch - as they - as far as I can tell are causing the black screen.&nbsp;You should be on this page in terms of the black screen - where a pinned solution is offered at the top of the screen in the green box.&nbsp; Please paste the link below in google and it will take you to the EA Forum where they are talking about the black screen.&nbsp;https://forums.ea.com/discussions/the-sims-4-mods-and-custom-content-en/mod-related-game-launches-to-black-screen-with-main-menu-words-but-no-picture/13262982

Forum Discussion

Game Crashes When Launched

3 Replies

Featured Places

The Sims 4 Mods & Custom Content

Recent Discussions

Create-a-Career : Looking for beta-testers

Game Crashes When Launched

CURRENT ISSUE: many .package mods + cc not loading

Mods & CC: What’s Working, Broken, and Updated

[mod-related] Game launches to black screen with main-menu words but no picture