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A__Kurapika__'s avatar
A__Kurapika__
Rising Newcomer
1 month ago

Game crashing every time I try to play after CAS

Whenever I'm done creating a new sim household in CAS and go to put them into a lot, the game crashes and I lose the sims I created, but I'm still in the world itself. The other weird thing is that when I exit the game and come back the sims, I made are still there in the resume game option, but when I click on it, there are no sims in the game. This has been happening for month and I have not been able to play the game. I have deleted the game off my computer, deleted all mods, and reinstalled both and the issue is still happening. 

3 Replies

  • Hi A__Kurapika__​ 

    to be sure, by reinstalled both you mean you put your mods/cc back ?

    Have you tried a fresh folder without putting any mods back ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

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