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LostBoo22's avatar
LostBoo22
Seasoned Newcomer
1 year ago
Solved

Game is unplayable after most recent update - July 25, 2024

I have all but the most recent EP, all GP except for Journey to Batuu, most SP and several Kits. 

I have removed all mods and CC from my game.

Ever since I updated my game, it will load into the home screen and then nothing else. If I try to enter any save file, the game gets stuck on the loading screen until I have to force quit. It is completely unplayable. 

I have tried repairing my game, multiple times. 

I have tried restarting my computer multiple times. 

I have tried uninstalling and then reinstalling the game twice.

I clear the local cache after every attempt.

Nothing has worked or helped. 

  • @LostBoo22 Please test in a new user folder:

    1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
    2. Launch Sims 4 and reset your Options.
    3. Start with New to test if your issue recurs in a new game.

2 Replies

  • @LostBoo22 Please test in a new user folder:

    1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop.
    2. Launch Sims 4 and reset your Options.
    3. Start with New to test if your issue recurs in a new game.

  • LostBoo22's avatar
    LostBoo22
    Seasoned Newcomer
    1 year ago

    That seemed to do the trick! Thank you! 

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