Forum Discussion

AmyStork's avatar
AmyStork
2 years ago
Solved

Game needs repairing after every bug

From one day to another, my game makes it impossible to click on anything outside of the UI. No lag, no crash - just nothing besides the UI is clickable. I know this is a known issue, which for me i...
  • luthienrising's avatar
    luthienrising
    2 years ago

    @AmyStork Can you do a test for me, and add some other info, please?

    The test:

    1. Drag the whole The Sims 4 folder to the desktop - you'll have files here for putting back later, like the UserSetting.ini file
    2. Start the game and exit
    3. Download one new piece of CC to add to Mods. I always suggest a piece of furniture by peacemaker because I know it's all working & he's a nice guy
    4. Open the game to test for your previous issue

    Let me know if that works, and also these things:

    1. Are you on a Windows PC or a Mac?
    2. Do you use any file backup/syncing software? (Things like OneDrive, iCloud)
    3. Have you done any other testing steps?
    4. Do you get any error messages when you load the game? If so, please add a screenshot or the details.
luthienrising's avatar
luthienrising
Hero+
2 years ago

@AmyStork Can you do a test for me, and add some other info, please?

The test:

  1. Drag the whole The Sims 4 folder to the desktop - you'll have files here for putting back later, like the UserSetting.ini file
  2. Start the game and exit
  3. Download one new piece of CC to add to Mods. I always suggest a piece of furniture by peacemaker because I know it's all working & he's a nice guy
  4. Open the game to test for your previous issue

Let me know if that works, and also these things:

  1. Are you on a Windows PC or a Mac?
  2. Do you use any file backup/syncing software? (Things like OneDrive, iCloud)
  3. Have you done any other testing steps?
  4. Do you get any error messages when you load the game? If so, please add a screenshot or the details.
  • AmyStork's avatar
    AmyStork
    2 years ago

    @luthienrising You completely fixed the problem.

    Like your tag suggests, you really are a hero! Thank you so much for your help!! 

    I didn't know the sulution would be so easy. 

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