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prindog17's avatar
1 year ago

Game won't launch [de4ee14f:29f00e76:00000000:00000000]

Hi, I need some help desperately.

When I try to launch my game (which has cc & mods in it) I get this error code:

"Unable to start:

Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin.

[de4ee14f:29f00e76:00000000:00000000]"

I have tried:

  • uninstalling and then reinstalling
  • repairing 
  • removing CC and re-adding it bit by bit
  • no sims 2/3 CC packages 

In the past I have been able to use CC up until a few days ago, I added new cc and went to launch but then the error code came up so I removed the new cc I added but when I went to launch it without the new cc it still had the error message. Any advice?

I have:

  • Mac model (13.3 -inch, 2020 MacBook Air)
  • Processor (2.5 GHz Intel Core i5)
  • Memory (8 GB )
  • Graphics (Intel HD Graphics 4000 1536 MB)
  • Operating System (macOS Monterey Version 12.5.1)
  • Official EA EPs/SPs/GPs installed (Highschool years, Island Living, seasons, parenthood, get together, get famous, discover university, dine out, city living
  • Do you have antivirus or clean up apps installed? If so what are they? (NA)
  • Are you running any background tasks? If so, what are they? (NA)

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