really upset about this issue with my sims faces

I have a really special sim on my laptop, but when i import the tray and all my cc to my new pc i recently got, it changes his face really badly and when i check from my laptop hes using ONLY ea presets and im still using the same sliders as before, so i genuinely dont understand whats going on :(( , IMG 1 and IMG 2 is NOT how hes supposed to look AT ALL, IMG 3 and 4 is how hes supposed to look, 

how he SHOULD look 

someone please help me