"jenegee;c-16727595" wrote:
> @rosemow said:
> jenegee wrote: »
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> Hi, I'm sorry to be off topic but I can't start new discussions and don't know where else to ask, I'm having a face glitch issue where my sims in CAS have one side of their face wider than the other. I tried taking out my mods folder but the issue persisted. Has anyone experienced any similar?
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> Hello @jenegee
> Try resetting your sims 4 folder, starting a new save game file, and testing to see if it also occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
> Start a new game and test to see if the issue is in that new save game.
> Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
> Then test your old/current save game again.
Thanks I tried that. It seems to be one family that is affected due to the eye preset used by mother and two daughters, but I don't want to not use it because its the only one that looks right. I wish I could post pictures because I really could use another eye on this. I'm beginning to wonder if my eyes are playing tricks.
Hello @jenegee
Because you aren't a member yet, you can't post pictures that appear , but you can upload your pictures to a photo sharing site such as imgur , then right click the picture on the photo sharing site and copy/paste the image address link here,
I can then post the pictures for you
You will need though to replace the http in the address of the images with h.t.t.p as you are a new member and can’t post links.
