Forum Discussion
luthienrising
1 year agoHero+
@v67tw1ayc63f Usually when we hear that it's because you're looking in the program files not where the user folder goes. To create the user folder, start the game. Then you'll find it at Documents > Electronic Arts > The Sims 4. If you need more support, please let me know if you're on a Mac or a PC (I think you're PC?).