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deviantdoll's avatar
11 months ago
Solved

In-game Pop-Ups

I keep getting a pop up to buy new packs...how do I opt out? This is happening, every 10–15 minutes I am in the game, and it is happening unprompted. It's getting to a point where I am going to abandon this game. I don't want to be reminded of your kits or other packs, and I sure as hell will not be buying them.

I'd rather not give you any more money until you fix this. 


  • Hi @deviantdoll,

    Long shot, but did you install any mods lately? Specifically one by TwistedMexi called EA Personalized Experience?

4 Replies

  • @deviantdoll 

    The game by itself do not open the settings. Do you happen to have a a stuck ESC key? Try with another keyboard.

    It could also be caused by a broken mod. Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hi @deviantdoll,

    Long shot, but did you install any mods lately? Specifically one by TwistedMexi called EA Personalized Experience?
  • @EA_Cade Yes and I apologize. I freaked out and ran here. I was able to find the mod and removed it. I appreciate your quick response too.

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