Infinite loading screen after Infant Update?
Hi everyone!
I updated recently to the newest infant update through EA App. The issue is that every time I try to play a household, I get stuck on a loading screen for more than 30 minutes until I close the game by my own. I repaired the game through EA App, removed cache files and even did the 50/50 method for my custom content, but I'm still stuck with the infinite loading screen glitch. I can access CAS, but unable to get into livemode.
@bxbytrishx As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If you still can't play in live mode, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/