Llamas on maps and some builds deleted
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.92.145.1030
What expansions, game packs, and stuff packs do you have installed? Discover university, island living, get famous, seasons, cats and dogs, city living, get to work, dream home decorator, parenthood, dine out, outdoor retreat, my first pet, laundry day, backyard, perfect patio, desert luxe kit.
Steps: How can we find the bug ourselves? When you launch the game and enter the Brindleton Bay world and preview some households.
What happens when the bug occurs? This bug occurs when you enter a world or preview some houses a picture of a grey Llama shows up on the screen. I am not able to play with the household that has the grey llama, but the household is still saved in my saved households. I also had builds saved previously and ever since the llama issue they have disappeared.
What do you expect to see? When entering the world, I expect to see no grey llamas on the map. When I preview saved households, I expect to see the household preview in the bottom left corner and the build highlighted on the map.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
When I enter Brindleton bay there is an image of a grey llama on the map. When I try and preview some households the grey llama shows up on my screen. Ever since this started happening I noticed that some of my builds have disappeared but the households who live in those deleted houses are still saved.
I have tried to repair my game, clear cache and nothing has worked.
This is very frustrating, and I would like to get this solved as soon as possible.