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coconutlime77's avatar
coconutlime77
3 years ago

Llamas on maps and some builds deleted

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.92.145.1030
What expansions, game packs, and stuff packs do you have installed? Discover university, island living, get famous, seasons, cats and dogs, city living, get to work, dream home decorator, parenthood, dine out, outdoor retreat, my first pet, laundry day, backyard, perfect patio, desert luxe kit.
Steps: How can we find the bug ourselves? When you launch the game and enter the Brindleton Bay world and preview some households.
What happens when the bug occurs? This bug occurs when you enter a world or preview some houses a picture of a grey Llama shows up on the screen. I am not able to play with the household that has the grey llama, but the household is still saved in my saved households. I also had builds saved previously and ever since the llama issue they have disappeared.
What do you expect to see? When entering the world, I expect to see no grey llamas on the map. When I preview saved households, I expect to see the household preview in the bottom left corner and the build highlighted on the map.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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When I enter Brindleton bay there is an image of a grey llama on the map. When I try and preview some households the grey llama shows up on my screen. Ever since this started happening I noticed that some of my builds have disappeared but the households who live in those deleted houses are still saved. 

I have tried to repair my game, clear cache and nothing has worked. 

This is very frustrating, and I would like to get this solved as soon as possible. 

6 Replies

  • coconutlime77's avatar
    coconutlime77
    3 years ago

    I have not removed mods or cc. What if i want to keep my mods and cc in the game though? 

    If i need to reload a backup, how would i do that? I've renamed one of my saved files to an earlier version and that didn't work either.

    This problem just started to happen when i moved the sims from my mac to my new pc laptop, could this be a part of the problem?

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @coconutlime77 Mods and CC get outdated with patches and wanting to keep broken mods will break your game. You need to check your mods/cc with every update to make sure they are all uptodate. You can of course use them but I don't recommend using the ones the ones that break your game.

    Moving over saves should not break your save. Are they still ok on your Mac ? Did you add any new mods/cc after moving over ?

  • coconutlime77's avatar
    coconutlime77
    3 years ago

    The game is still on my mac and I tried to play it there and the same thing happened with the llamas on the map and my builds were gone. I haven’t downloaded any new mods/cc either. 

    how do I check for broken mods and cc?

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @coconutlime77 First create a backup of your all your save you still have and then move the entire mods folder to your desktop and delete the localthumbcache file.

    Once you've done that, start the game and see if the same error occurs (it is possible that the saves are corrupted)

    If the error is gone though, you can use the 50/50 method to find out which mod is causing the issue: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content to find the culprit

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