Forum Discussion

ProphetOfZero's avatar
1 year ago

Loading Screen Loop Desync

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.109.207.1020 DX9
What expansions, game packs, and stuff packs do you have installed? All Expansion packs, most game packs minus a few kits.
Steps: How can we find the bug ourselves? Occurs when attempting to enter a played household, seems to affect one household per save. Occurs 100% of the time unless a sim in the household was on lot other than home. Error persists when all mods are removed. Not sure if this is reproducible.
What happens when the bug occurs? Loading screen loop when attempting to load played household from main menu, manage worlds, or traveling to home lot in-game.
What do you expect to see? This seems to be affecting households across all my saves, even ones I loaded into previously without error.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

The Last Exception file reads as follows:

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>551b8c3b588095866fddb52</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-10-02 19:49:44</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature><categoryid>zone_modifier_actions.py:352</categoryid><desyncid>551b8c3b588095866fddb52</desyncid><systemconfig/><screenshot/><desyncdata>Exception in &lt;function c_api_zone_loaded at 0x00007FF49E81FD40&gt;, args: (1032190101449523056, &lt;built-in method zone_load_completed of NoneType object at 0x000000001E2FC960&gt😉, kwargs: {}&#13;&#10;AttributeError("'NoneType' object has no attribute 'active_sim_id'") (AttributeError: 'NoneType' object has no attribute 'active_sim_id')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 297, in c_api_zone_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1819, in load_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\world\lot.py", line 505, in load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\commodity_tracker.py", line 261, in load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\commodity.py", line 2247, in load_statistic_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\continuous_statistic.py", line 1306, in load_statistic_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\commodity_tracker.py", line 71, in set_value&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\base_statistic_tracker.py", line 507, in set_value&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\commodity.py", line 2019, in set_value&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\continuous_statistic.py", line 324, in set_value&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\base_statistic.py", line 308, in set_value&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\base_statistic.py", line 323, in _notify_change&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\continuous_statistic.py", line 773, in _update_callback_listeners&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\statistics\base_statistic_listener.py", line 76, in trigger_callback&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_utilities\utilities_manager.py", line 664, in &lt;lambda&gt;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_utilities\utilities_manager.py", line 583, in _on_utility_supply_surplus&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_modifier\zone_modifier.py", line 318, in on_utility_supply_surplus&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_modifier\zone_modifier_actions.py", line 734, in apply_all_actions&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_modifier\zone_modifier_actions.py", line 126, in perform&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_modifier\zone_modifier_actions.py", line 352, in _perform_action&#13;&#10;AttributeError: 'NoneType' object has no attribute 'active_sim_id'rtim=0&#13;&#10;Client Session Time: 32.79&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,305,0,5818&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 31.0.101.5186, GUID: D7B78E66-D938-11CF-CE67-9BA7ACC2D235&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>551b8c3b588095866fddb52</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-10-02 19:50:01</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature><categoryid>outfit_tracker.py:141</categoryid><desyncid>551b8c3b588095866fddb52</desyncid><systemconfig/><screenshot/><desyncdata>Exception while creating sims, sim_id=1032190101709262888; failed (AttributeError: 'NoneType' object has no attribute 'outfit_category_restrictions')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 776, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 666, in batch_spawn_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 835, in _spawn_next_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 871, in _spawn_requested_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner.py", line 530, in spawn_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2198, in create_sim_instance&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\outfits\outfit_tracker.py", line 141, in handle_regional_outfits&#13;&#10;AttributeError: 'NoneType' object has no attribute 'outfit_category_restrictions'rtim=0&#13;&#10;Client Session Time: 32.79&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,305,0,5818&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 31.0.101.5186, GUID: D7B78E66-D938-11CF-CE67-9BA7ACC2D235&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>551b8c3b588095866fddb52</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-10-02 19:50:01</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature><categoryid>outfit_tracker.py:141</categoryid><desyncid>551b8c3b588095866fddb52</desyncid><systemconfig/><screenshot/><desyncdata>Exception while creating sims, sim_id=741707934582260269; failed (AttributeError: 'NoneType' object has no attribute 'outfit_category_restrictions')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 776, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 666, in batch_spawn_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 835, in _spawn_next_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 871, in _spawn_requested_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner.py", line 530, in spawn_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2198, in create_sim_instance&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\outfits\outfit_tracker.py", line 141, in handle_regional_outfits&#13;&#10;AttributeError: 'NoneType' object has no attribute 'outfit_category_restrictions'rtim=0&#13;&#10;Client Session Time: 32.79&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,305,0,5818&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 31.0.101.5186, GUID: D7B78E66-D938-11CF-CE67-9BA7ACC2D235&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>551b8c3b588095866fddb52</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-10-02 19:50:01</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature><categoryid>outfit_tracker.py:141</categoryid><desyncid>551b8c3b588095866fddb52</desyncid><systemconfig/><screenshot/><desyncdata>Exception while creating sims, sim_id=16628388833002365; failed (AttributeError: 'NoneType' object has no attribute 'outfit_category_restrictions')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 776, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 666, in batch_spawn_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 835, in _spawn_next_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner_service.py", line 871, in _spawn_requested_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_spawner.py", line 530, in spawn_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2198, in create_sim_instance&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\outfits\outfit_tracker.py", line 141, in handle_regional_outfits&#13;&#10;AttributeError: 'NoneType' object has no attribute 'outfit_category_restrictions'rtim=0&#13;&#10;Client Session Time: 32.79&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,305,0,5818&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) UHD Graphics igdumdim64.dll 31.0.101.5186, GUID: D7B78E66-D938-11CF-CE67-9BA7ACC2D235&#13; &#10;</desyncdata></report>
</root>

6 Replies

  • To clarify, the LE information I included in my post was generated when I removed all CC/mods from my game and attempted to load a household.

  • ProphetOfZero's avatar
    ProphetOfZero
    1 year ago

    Thanks for your reply. I will attempt a "save as" and see if this fixes the issue; I have updated a few mods, but I can't readily think of any script mods I have recently removed.

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