menus, like order menus, wont show

First noticed this September 2024 on The Sims 4 PS4 console version, no mods or cc, obviously. Cannot order medicine because the menu is completely blank! Cannot purchase books, which really destroys gameplay. The menu was completely missing and blank. When game first turned on, you could purchase books as usual. Also, cannot order from Zoomers. Same thing, menu was not there. Discovered the Zoomers bug first, then medicine, then books. This was one of the glitchiest experiences playing this game on PS4. Very disappointed. This was on the 3rd game system (a PS4) in the family, and that one has packs: High School Years features were the main ones being used. Briefly used Social Bunny. Clicked on Purchase at the High School bookshelf before noticing this glitch back at sim's house. Other packs on this system are: Cool Kitchen (just purchased), Lovestruck, For Rent, Growing Together, and a few more. This system doesn't have Cats and Dogs, Horse Ranch, or Seasons. It has the Base Game Deluxe and all of the recent rewards (they were not used in this play session). In case this is a clue, must mention that when game started, noticed 7 sims at bottom user interface of the 8 sim household, with the 8th sim stacked above the others. Never saw that arrangement before on console, and do not like it. Another glitch that happened on that system was inability to repair burned items from LIVE MODE. There weren't any fires in this play session, so not sure if that glitch still exists or if latest patch(es) fixed it. Another glitch seen before update on free (no packs) version of the game is sims hold plates incorrectly. After using microwave, plate is stuck to one hand. Similar glitch (cups/plates stuck to hand) did occur in Sims 2 and 3, PC and console.