Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? The Christmas pack
Steps: How can we find the bug ourselves? Can u guys just fix my game so that I can play on one of my household and see my characters
What happens when the bug occurs? I can’t play any of my households and if I can I can’t see my characters
What do you expect to see? To be able to play on my house holds and see my characters
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
It stays like that or when I’m in the house I can’t see anybody I don’t have a picture of that
