Forum Discussion

Anonymous

9 years ago

SolvedApproved

[Mod related] Unable to Start [de4ee14f:29f00e76:00000000:00000000]

Please help me! I am pulling my hair out!!!! When I re-add CC on my Sims 4 game it pops up with this!? "Unable to start: Cannot start because game data is missing or damaged. If you have Mods...

Baer2112
8 years ago
The whole process deleted game, saves, mods, the mod folder would not delete even though nothing showed in it. I moved the mod folder to the desktop and that did the trick. There were files in that folder that were hidden.

Anonymous

8 years ago

Approved

Hello @EA_Mai,

I tried you steps and they worked! But it also deleted all my cc, lucky I have all my cc in a folder. I tried adding the cc to the folder called" The sims 4 old" but it didn't work. I have used cc for a long time, ( Yes mods are enabled) 😢

-sad boy

Anonymous

8 years ago

Approved

Didn’t work for me

Bluebellflora
Hero+
8 years ago
@Theyluhhmoniee

You really need to be more specific if you require help - what Mac do you have? Please provide all the information asked for in this post - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396#M162

Can you also please describe the exact problem you are having and when it occurs?