Forum Discussion

WinkMakesSims's avatar
WinkMakesSims
Seasoned Newcomer
6 days ago

My CAS UI isn't showing after the enchanted update

Only the sims show and if i try to click on anything it won't work, each time i have to turn the game off with Task manager because none of the buttons work.  I still don't know how to fix this, and...
mods
pc
ui (user interface)
crinrict's avatar
crinrict
Hero+
5 days ago

Could you please provide the following information

  • Are you using mods/cc in your game ? Please remove them and test without them if you do.
  • What platform are you playing on (PC, Mac, Playstation, XBox)
  • Any LastUIException if you are on PC/Mac. Please copy/paste the content.
  • WinkMakesSims's avatar
    WinkMakesSims
    Seasoned Newcomer
    5 days ago

    I play on PC and I do use mods, I don't think I tried out the game without mods yet, and each time I do a UI Exception it takes too long.

    • crinrict's avatar
      crinrict
      Hero+
      5 days ago

      Please test your issue on a vanilla game

      To verify on a vanilla game, move your mods folder to the desktop and delete the following files from your user folder.

      -  localthumbcache
      -  Any lastException Files
      -  Any LastCrash files.

      Test a backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.

      • WinkMakesSims's avatar
        WinkMakesSims
        Seasoned Newcomer
        5 days ago

        I'm not sure how to test a back up save, but the error didn't occur when I did it without mods, I even tested it out with just cc on and no script mods and the error happened.

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