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1xki3ya5m2ky's avatar
2 years ago

my sims cant interact with household members

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? idk
What expansions, game packs, and stuff packs do you have installed? just base game
Steps: How can we find the bug ourselves? .
What happens when the bug occurs? .
What do you expect to see? .
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

hello, so my sims can interact with objects, other sims (not just npcs) and with themselves but cannot interact with their household members ive tried verifying folders and deleted some of my recent ccs but it didnt work i dunno what to do and i dont want my ccs to be gone 

1 Reply

  • Hi @1xki3ya5m2ky. Unfortunately, a problem caused by recent CC or older CC/mods that aren't compatible with the game after an update can mean that you have to get rid of some CC. Broken CC isn't something worth keeping if it means you can't play the game.

    But first let's test if that's the problem:

    • First, exit Sims 4 then drag your Mods folder to your desktop, and make a copy of your Saves folder there too, so you don't accidentally save over your current game. Then delete the file called localthumbcache from Document > Electronic Arts > The Sims 4.
    • Now open Sims 4 and see if you still have the problem in your current save.
    • If you don't, you can start the process of figuring out what from your Mods folder was causing it. If you do still have the problem, come back and we'll work on figuring out what else can be done.

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