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Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I had thought the issue was fixed after removing my cache files - but it later returned when my sim had her next kid. Rather than being an issue with mods or bad cache files, it seems to be linked to the ability to take family leave - even if you don't actually take the family leave, it disables the option to work from home (but not go into the office) until the family leave time frame ends.
- Trimoth4 years agoSeasoned Veteran
what do you mean family leave, My sims will not get the notifcation please help
- EA_Lanna4 years ago
Community Manager
Hi @Trimoth,
This thread was last active over 5 years ago so we'll lock it here to help limit necroposting.
Could you create a fresh, new thread please? Add a few more details to help readers understand what the issue is, when it started happening and what steps you've already tried to fix it.
- EA_Lanna
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