It doesn't matter if I click on the mailbox or try through my sims cellphones, whenever I hit "show bills info" NOTHING happens. Do I need to wait for my first bill or is this a bug? If so does anything know how I can get my bills info to show up? Thanks!

So I checked the option to disallow mods in my game and it ended up working, so I knew it had to be one of my mods. I started removing them one by one and found it to be Littlemssam's "small bug fix" or "small mods" causing the issue for me. So I guess to make sure either your mods folder is empty or you in-game settings are set to disallow mods altogether. Not only was my show Info not working but my whole Off the grid wasn't working as well until I got rid of that mod. Maybe this helps you? If not I'm sorry, I know the struggle.

Nothing shows up when I click on "show bills info"

12 Replies

smileyawesome71
6 years ago
I waited 4 days and I still didn’t get any info or a menu when I clicked on the bill info from my mailbox or my phone.
LeannaJadeeeeee
6 years ago
@smileyawesome714 That's so disappointing
SennaWales
Rising Ace
6 years ago
Check if you have updated UI Cheats mod.
LuvMySimz
Seasoned Ace
6 years ago
@LeannaJadeeeeeeeSame. I thought it was due to mods installed, which are all updated to the latest, but I have also tried without mods on a new save and nothing. The new billing system does not work for me either. Not on the mailbox not on phone nor the computer. My game is updated to the latest June patch, but I do not have the Echo Pack. Didn't they say that the new billing system would work for everybody? I will give it another try on a complete vanilla game without CC & mods for further testing.
LuvMySimz
Seasoned Ace
6 years ago
So I started a new vanilla game and waited for my first bill to arrive just to be on the safe side. Once the first bill arrived I had an in game message pop up telling me about the new billing system and to click the mailbox for detailed information. I clicked the mailbox and then show bill info, and guess what?...NOTHING! Nothing is coming up nor showing anything NADA. Game behaves as if I haven't clicked anything. So it's definitely not my game.
SennaWales
Rising Ace
6 years ago
Have you tried repairing your game? It doesn't seem to be something happening to other people.
LuvMySimz
Seasoned Ace
6 years ago
Sure have as always.
FYI, I‘m not the only one with this issue.
LeannaJadeeeeee
6 years ago
So I checked the option to disallow mods in my game and it ended up working, so I knew it had to be one of my mods. I started removing them one by one and found it to be Littlemssam's "small bug fix" or "small mods" causing the issue for me.
So I guess to make sure either your mods folder is empty or you in-game settings are set to disallow mods altogether. Not only was my show Info not working but my whole Off the grid wasn't working as well until I got rid of that mod.
Maybe this helps you? If not I'm sorry, I know the struggle.
LuvMySimz
Seasoned Ace
6 years ago
@LeannaJadeeeeeee Did you tell her that you have issues with her mods?

As I have written above:

„So I started a new vanilla game and waited for my first bill to arrive just to be on the safe side. Once the first bill arrived I had an in game message pop up telling me about the new billing system and to click the mailbox for detailed information. I clicked the mailbox and then show bill info, and guess what?...NOTHING! Nothing is coming up nor showing anything NADA. Game behaves as if I haven't clicked anything. So it's definitely not my game“

Vanilla game means No Mods.
LuvMySimz
Seasoned Ace
6 years ago
I have now completely reinstalled my game and Origin and now the billing information works on the mailbox. After that, I added back my few mods piece by piece and restarted the game in between to test if the billing information at the mailbox still works. Everything was ok. Then I added back the last script mod and tested again, and lo and behold, the invoice information didn't open anymore. I then took this script mod out, restarted the game and it worked again. This is the script mod of TwistedMexi "TwistedMexi_T.O.O.L_sript". If you don't know it, you can use this mod to place objects off the grid. I guess that there were still some old data leftovers in the game, although I took everything out in the beginning. But now I was able to find out the reason after a complete reinstallation. It is definitely the TwistedMexi_TOOL_sript mod and not any of LittleMsSam's mods.
I will inform TwistedMexi on his Discord.