NPCs generated with big eyes

Hi tiannabbxo​ 

at which point did you remove your mods/cc ? Did you move the mods folder to the desktop and delete the localthumbcache file ?

If you start a new save with no mods/cc, does the same happen ? Removing the mods won't make Sims that are already generated get removed so were new ones created after you removed them ?

hello! thank you for getting back to me i really appreciate it,

If i start a new save with no mods or cc im still having the same issue. I moved my mods folder out entirely cleared all my cache files ( i regularly do) and its still happening, i thought it could of been a previous update so i only started using townies that were recently uploaded to the gallery but it’s still happening. 

I removed my mods/cc once i started seeing  townies who don’t have large eyes suddenly having that bug (caliantes) i did notice when i made a sim with all my mods and cc i placed her in a new save and the game removed the body preset and she had large eyes so i went through and deleted sliders/presets but then when i placed her sim again in the household so she was duplicated the new sim was completely fine! this is happening to just random townies 

let me know if you need anymore information 

Try the following

- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.

hi! the only problem is that i dont want to update my game as some of the bugs/and my mods are not all updated and i think if i repair it updates the game also so should i try this when im ready to update?

Oh, you haven't updated yet ?

Unfortunately bug reports are only valid on updated games. I'm moving this to game place and we can revisit this when you're ready to update.

ah sorry! thank you!

hi! i have updated my game and im still having the issue it’s now affecting sims i’ve made and play with i searched the forums and this thread seems the closest to what my game is doing i really dont know what else to do! 

https://forums.ea.com/idea/the-sims-4-bug-reports-en/sims-eye-shape-changedeyes-dont-close/4953103?after=MjUuNHwyLjF8aXwxMHwzOToxfGludCw0OTQ0MTI5LDExOTM5NjA5

the differences in eyes 

hi i would be really grateful if anybody could advise me on this. Townies from the gallery that i have placed in my game which were fine at the time after a few times playing their eyes seem to have enlarged, its  affecting my sims ive made myself and saved in my tray randomly . i removed my mods/cc the eyes dont change they seem to stay the enlarged shape.  Its happening in all of my saves. I have repaired my game 4x and still having issues. I have attatched pictures below for examples. I dont think this started happening until after business and hobbies. Please help me regarding this im really not sure whats happened, nearly all my sims i have created in my tray seem to be affected plus non cc townies. My game is updated to the most recent patch.

my townies

Did you try the folder rename as well ?