Forum Discussion

asteroid467's avatar
asteroid467
Seasoned Novice
7 years ago

Origin avatar not visible on The Sims Gallery

Hi! My avatar is not showing up on The Sims 4 Gallery. I have it set through the Origin app, and it is visible there. I have also changed my profile setting from only visible by friends to public. I have logged in and out of the Origin app and The Sims 4 Gallery numerous times and still nothing. Oh, and I tried uploading and re-uploading different avatars - still nothing. I should add that my avatar is visible when I go to the gallery in game, but I can't see it when I go to the gallery through google. Can someone help me solve this mystery?

3 Replies

  • SheriGR's avatar
    SheriGR
    Hero
    7 years ago

    @asteroid467 Please change the icon on your EA account (in the browser) and see if that works: https://myaccount.ea.com/cp-ui/aboutme/

    Have you found your profile in the Gallery? If you click on your profile the gallery (top right of page in the browser, bottom left of the page in Origin) you should have an option to add a profile pic.

  • Bubblye's avatar
    Bubblye
    4 years ago
    @SheriGR This only works if you have your profile set as online. Rather you can't have it set to invisible and expect it to show up. This helped me a great deal to figure that out. So if anyone wants their avatar to be shown you must change your profile statue setting to visible. I just tested it and that worked. My avatar is now visible when I leave a comment. Thanks
    ♥

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,680 PostsLatest Activity: 2 hours ago