Forum Discussion

Newcomer

Re: after update black screen

Every time I open the game, after the loading screen with the spinning green diamond, the homescreen looks like this. I can't click on anything, even settings (have to use task manager to exit game.

I've deleted the thumbcache, updated my XML Script, looked through the lastException notes and deleted all mods mentioned in it. I recently updated my game and the mods got disabled, the game and everything were working fine when I opened it at first, but when I restarted after enabling mods no matter what I did I got the same screen. Please help:

I'm playing on PC, have the latest version of the game, and am using mods/cc

4 Replies

derinsolaa257
Rising Newcomer
5 months ago
same thing is happening to me, did anything fit it? please help
luthienrising
Hero+
5 months ago
derinsolaa257 If you don't have an empty Mods folder, please start at the current Broken and Updated Mods and CC topic.
derinsolaa257
Rising Newcomer
5 months ago
Ive tried this, and gone through the list with my mods, as well as taking out all my mods and it still doesn't work, thanks though
luthienrising
Hero+
5 months ago
derinsolaa257 Please try this clean user folder test:

Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop and rename it.

Run a Game Repair in the EA App. (If you use Steam, the equivalent is Verify Integrity.)

Launch Sims 4. You should get no list of mods on launch, and you should have no option to load a previous save. Reset your Options.

Start with New to test if your issue recurs in a new game.

If you still have issues then, please head to Gameplay Issues. If you don't, you're good to start putting saves and mods back.