Im having the same issue as the other person, almost 65% of the time my game gets stuck in a animation loop, my sim can be in an action & the time will freeze & my sim will continue stuck in that animation. it stops whenever i save the game or go to manage worlds but its still a consistent problem.
@kdollasignnnn Let's start with a dxdiag. Here are instructions for running one, and you can attach it to a reply in this thread.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
im playing on mac is there a forum or anything on how to do that on here?
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Processor: 2.3 GHz Dual-Core Intel Core i5
Model: 13-inch, 2017, Two Thunderbolt 3 ports
Graphics: Intel Iris Plus Graphics 640 1536 MB
Memory: 8 GB 2133 MHz LPDDR3
macOS: 13.2.1 (22D68)
Hopefully thats what you were asking for I still don't see how to put it in a DxDiag thingy
My mac is updated to the latest version which is 13.2.1, also here are the gameplay questions asked:
1. Are you attempting to play the normal version of the game or the Legacy Edition? Normal version
2. Are you running any antivirus? No
3. Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game. Yes I have, with and without my mods folder.
4. Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem? Yes, I've done that everything is updated and I've sorted through every possible problem.
5. How much storage is available on your internal drive? About This Mac > Storage 18.22 GB available of 250.69 GB
I'm currently playing through it, trying to do what I would usually do that would trigger the bug but no signs of it yet. I'm almost through the sim week so that seemed like it worked. Still what should I do about the old folder because I would hate to have to delete my mods especially after going through all of them to try and see which was the issue.
