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peeannuut's avatar
peeannuut
Newcomer
6 months ago

Re: Error Code 102:d5a74c31

When trying to open a game save it will not open and a game error code appears saying 

The game failed to load. Error Code: 102:d5a74c31:7574b0e7. It is recommended that you relaunch the game.

 

But when I tried that, It still did not work, and gave me the same issue.

I hope this can be fixed, because I am unable to play the game.... 

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
      • Delete the ones you have
      • Trigger the error again
      • Check if new ones are created
      • If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

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