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Jas0n5012's avatar
Jas0n5012
Seasoned Newcomer
10 days ago

Re: Innisgreen not loading

Pretty much what the title says- I'm dealing with a pretty game-breaking bug: The World of Innisgreen won't load. Every other world loads normally, it's just this one. I tried disabling mods, tried making a new save, tried repairing the game several times... nothing, won't load, and instead gets me stuck on a white screen.

This, for example, is Glimmerbrook, on a new save with nothing changed on the sim- works fine.

And  this is what I get every time I try to access Innisgreen. It doesn't go past the white screen, I've left it to load for about half an hour- still absolutely nothing.

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 days ago

    Hi Jas0n5012​ 

    I know you said you removed your mods but this is usually related to TOOL and some other mods unless you played the world and build some residential rentals in there.

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • Jas0n5012's avatar
    Jas0n5012
    Seasoned Newcomer
    10 days ago

    Hi! 

    Thank you so much, it's finally working properly again! It was, in fact, TOOL mod, which is fine- I don't use it much anyway, so removing it wasn't a bummer. 

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