@wintersoldier038 Please test using the method just above you. You might not have mods you can remove for this because it's a Gallery Sim, who might have had a custom preference at some time. But check about the types of mods that might be connected, or remove the whole folder and do a Game Repair. You might want to do a Save As first too.
Followed the instructions best I could and so far when going to manage the family, sim still has wrong name. Trying to go into cas and its just on the loading screen which is usually quick for me. I may just open a previous save and hope for the best.
Edit: Opened different save file on the family and still the same issue. Only preference mod I believe I had was WWhims which I had deleted before and have again.
@wintersoldier038 Always good to check without broken mods. WonderfulWhims isn't yet updated for the patch. Start here before other fixes: Broken/Updated Mods & CC Note that adult mods can't be named here but many will also be broken right now. For clearing this issue, you need to remove all mods that aren't cleared or updated (the known issue seems to be custom preferences, but there could be others), and then do a Game Repair.
If the issue is happening in a new save, test with no mods or CC and a Game Repair. Remember to delete localthumbcache.
No mods and the name is still the same in the main save
I did delete the localthumbcache and have done several game repairs since the issue started yesterday
Got the teen sim by herself and still faulty. Thought i could get her on her own and add a fixed version back into the family but seems that has backfired. Seen this name on a previous post
In game in relationships her name still isnt the proper one. I fear it may not be fixable due to saving when the glitch first started. Sorry if this is getting annoying
@wintersoldier038 Please try this:
If the sim is already broken and I save to my library, wont she still be broken after this?
I don't really want to lose everything I have made/done in the main save
@wintersoldier038 We don't know yet. Have you done all of those steps?
@luthienrisingI backed out the game after that response but am doing it now. Im guessing just saving the broken sim from the main save?
@wintersoldier038 Then you still have issues in your Mods folder. If you'd like some more hand-on support with this, I can have a look at what you have, but I'd prefer you start a new topic for that. Instructions on how to create a list of your mods are in How to Use Mods and CC . That's the specific list I need, not screenshots etc.
Hi, have just gotten back from vacation and updated my game, hoping it would be fixed somehow from the update. I removed mods I would be fine without with others on my desktop, the only thing in my mods folder I believe was CC and then updated. There is still an issue and I'm starting to lose hope of keeping what I've worked on and unsure what else to do.
@wintersoldier038 I don't expect anything to fix this on Maxis's side if it's resulting only from broken mods.
@wintersoldier038 In a new save, in a new user folder, do you have problems?
As silly as this sounds, especially for how long I've been playing the sims, how do I make a new user folder?
@wintersoldier038 Drag the whole The Sims 4 folder out of Documents > Electronic Arts (or rename the folder) and restart the game. You'll need to reset your Options (I recommend doing this rather than copying the Options file back into the new folder). For the rewards from this summer's temporary event, copy the UserSetting.ini file from the old folder into the new one.
@luthienrising I'm guessing I will need to open the game to do this instead of moving the files before opening?
@wintersoldier038 All file movement happens when the game is closed.
@luthienrisingI have done this and it is completely "New Game". How do i put the other households from the other user save back into the new one?
@wintersoldier038 You don't need to do that unless your old save is corrupted. Here's an order to do things in:
1. Start a New game to see if CAS is behaving okay now.
2. Exit Sims 4
3. Copy your saves files out of the old Saves folder into the new Saves folder. Keep the old copy there, though, in case putting mods back breaks it again.
4. Start Sims 4, load your old save, and see if CAS is behaving okay now.
If CAS is now okay in your old save, you can start copying mods back in, but don't copy back anything list broken, and make sure mods that needed an update got one: Broken/Updated Mods & CC .
If you do have problems in the old save, you can use Manage Households to load households in CAS and save them to your Library (this is the Tray folder, and you'll have made a new one of those too. You can copy the old Tray files into the new folder too.) You can then import those households into a new save, but they won't know each other anymore. I use clubs to get them to know each other again, MC Command Center to fix their family relationships between households, and UI Cheats Extension to fix relationship levels.
@luthienrisingI think a save is corrupted. The new save worked fine so I copied it back into the new folder and loaded it up. Opened the family in CAS, name change was fine. However, now no traits at all load for any of them, including the dog. The only thing i have put into the new user save was the saves themselves.
@wintersoldier038 If you get that no-trait UI with an empty mods folder, it could be this: https://answers.ea.com/t5/Bug-Reports/OPEN-Unable-to-select-traits-in-CAS/m-p/13907533#M284860
@luthienrising Yeah, my mods folder was empty and it was happening. Thanks for the help you have given and taken the time to help.
