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Re: [MOD RELATED] Sims disappeared from household/Blue flashing square on map

Hi  @Chumpelet 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

9 Replies

  • Thanks for the response.  I've tried all of the above. However, when I load my save game, my households still can't be accessed. (This is without anything in mods folder). However, I can create a new sim from cas and load them in, but when I take them to my other households, I get a problem.  

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Would you be willing to share your save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox,, googledrive or OneDrive and PM me the link.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Chumpelet A new save works, right ?

    Could you list the mods you have been using ? (no links, just names). Please do not name adult mods, just put <adult Mod> so I know if you're using any.

    I don't really get that error on your save but I see the blue background flimmering on your save that many have that use a certain adult mod.

    It seems to be persistent even if you remove that mod so I'm trying to figure out if there's a way to make the saves work again.

    I personally refuse to install that mod so maybe you could try if you get it to work if you put the updated version of the mod back (if you've been using it)
  • Hi again, thanks for the reply.  I can load my save game (the one with the error). I can create a new sim and play with them, save that game and everything works correctly with that new sim.  Hope that makes sense.  I wasn't aware that any of the mods I was using were classed as adult mods, but you would know better than me.  These are the mods I have been using. roburky meaningful stories, LittleMsSam Go for a walk, LittleMsSam Simdadatingapp (maybe adult?), mcc command centre, MTS Anais17 aspiration no regrets, MTS asiashamecca Careers Ultimate Animator, MTS asiashamecca Careers Ultimate Graphics designer, MTS DarkSimister DrinkDrankDrunk (adult?)  MTS Darksimister DrinkDrankDrunk Beer Module, MTS Dero Paranormal career, MTS DiamondVixen Fashion Modelling Career, MTS ellenplop Librasims Careers Singer, MTS ellenplop Librasims Careers Singer, MTS ellenplop Librasims Careers Salon,, MTS FenaTix slackercareer, MTS Flerb Balanced Death Moodlets,, MTS kutto Newemotionaltraits, MTS kutto NewHobbyTraits, MTS lilotea Expressive Eyes , MTS mental hygiene eat at tables, MTS Mesmeric Simmer, Mesmeric Dancer Career, MTS Piscean6 PisceansimmerCareerZookeeper, MTS Piscean6 PisceansimmerCareersLibrarian, MTS Sims Lover RealEstateCareer🏈, MTS Sims Lover MiltaryCareer⚽, MTS Sims Lover FirefighterCareer, MTS Sims Lover LifeGuardCareer, MTS Twilightsims GhostHuinterCaeer, MTS tucatuc ATICAS3.0Standard (this is an aspiration mod), MTS TheLittleCreator Careers Pharmacist, MTS yakfarm ChatStill360, TS4 Slow Dancing mod, ts4 lifes drama mod, ts4 passionate romance mod (adult?), ts4 romantic stargaze, ts4 romantic skygaze, Zero_ImprovedRelationships 13-08, Zero_IR-Cheating (adult?), MTS AshenSeaced UltraTimeChangerV1.1, Nopixels mod (adult?).  I thinks that's it. Hope that helps.  I am extremely grateful to you for trying to help me.  Really appreciate it.  Fingers crossed we find a solution.  :D

    p.s. Sorry, I pmed you by mistake.  Oops.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    @Chumpelet Pasting my PM answer here:

    What happened is that all your Sims got culled somehow (but not the household but only the Sims in it). The households are empty now which is why I get that flimmering blue thing on the household and you can't load anything.

    I'm afraid that there's nothing that can be done to save your households unless you have some backup somewhere. All the ones you sent me have the same issue. You might be able to save the houses themselves by putting them in edit mode from the map and saving to your library but the save itself is pretty broken.

    You can try putting updated version of all those mods back and see if any of them make the Sims come back but I'm not hopeful.

    I don't see how any of those mods have such a huge impact on the save but once stuff cools down, I'll probably take a look into it cause you're certainly not the only one that has that issue.

    I'm sorry that I don't have better news for you but I recommend making manual backups before every patch, especially if you're using mods.

    I'm bit busy right now but I'll let you know if I find further info.

    ---------

    One more thing I'm curious about though: Did you start (and save) your game with the mods re-enabled at all ?

  • Sent you a pm, but with regard to the last part, when I started and saved, my mods folder was empty., but re-enabled.

  • Trykmi's avatar
    Trykmi
    6 years ago

    @Chumpelet remove . It's outdated for sure, I'll rework it but in the meantime it's better to remove it.
    For the Adult Mod, it leaves some files also in the saves folder. Maybe removing those files is going to fix the issue. I'm having the same problem and trying to figure out what's causing this (SNB Bills caused this for me in the past.)

    (Removed the name of the mod, keep it PG thanks!) - Atic

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