I went to create a family in CAS and i go to make a toddler and her face looks like this..i haven’t played the game in a minute so i’m not sure when this issue started to occur. I’m also not sure if this is the right place to ask but update the game to fix this and any other issue please 🙏🏽
@injoonsdna7 Do you have any Mods/CC? If so, please try the following in a new test save without saving to see if it fixes the issue:
Exit the game. Move the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then check in a new game save to see if this issue is still occurring. You can test without saving in order to identify which CC/Mods are causing the issue. Then remove or add updated version(s) of the Mod/CC causing the issue.
yes I do have mods and cc yet there wasn’t any cc on the toddler sim when I first started in cas nor in the picture that i took. I will try taking my mods and CC out of the game to see what happens though.
@injoonsdna7 Please see the "solution" post on p. 1 of the topic I've moved you into.
