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brittanyd1989's avatar
brittanyd1989
10 months ago

Re: My sims 4 game won't launch on my computer, it just doesnt start! Help!

I just got a new laptop and downloaded my game. I was able to open the game fine when it first downloaded but now I am having the same issues as above. I have done what was recommended still not havi...
brittanyd1989's avatar
brittanyd1989
10 months ago
@puzzlezaddict I was able to try everything except the antivirus exceptions. I couldnt find how to add those my Mcafee. I uninstalled it, just to see if that was the issue. It still wont launch and I cant figure out why. I disabled onedrive as well. I attatched the new dxdiag which looks like there is an issue with ts4 now. I also have the reliability monitor. THANKS
This page wont let me attach anything to the reply. Says I may not have access.
puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

@brittanyd1989  You should be able to copy and paste the Reliability Monitor info.  But before doing that, please repair the game again, now that McAfee is gone.  If you still can't play, I'd like the corresponding error in the Reliability Monitor.

  • brittanyd1989's avatar
    brittanyd1989
    10 months ago

    I never thought to check my mods I copied from my old computer. I was able to launch the game after I took out my most recent mods. There is a still some glitches with loading, which Im not too sure about since those same mods worked fine on my old computer. THANKS for your help.

    • luthienrising's avatar
      luthienrising
      Hero+
      10 months ago

      @brittanyd1989 Sometimes files glitch in the transfer process between computers. I'd suggest just redownloading those ones.

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