Re: Problem with folders after reinstalling Sims 4

@Caerfinon Thanks for you fast response! Unfortunately, I don't have a seperate folder in either of these locations. However, I do seem to have an 'Electronic Arts' folder next to an 'EA Games' folder in my Program Files that I can't seem to move -- could that be part of the problem?

@SimplyNL_94 The EA Games folder is in the right place, but the Electronic Arts folder really should be in the Documents folder where ever that is on you drive. It may be that the game has no write permissions to the folder in your Programs Files.

You may have to use administrative privileges to move it.

Have you tried a complete reinstall from scratch?

@Caerfinon Yes, I tried reinstalling the game a couple of times, as well as the EA App in general. Everytime, the EA App puts the Electronic Arts folder in the same spot next to the EA Games folder under Program Files, and I can't seem to chose another location for that.

When I try to move the Electronic Arts folder later, I get the notification that I can't since 'a file is opened somewhere'. However, all programs and the EA App are fully closed (in the background as well)...

@SimplyNL_94 Sorry, if the Electronics Arts folder in your Program Files has the EA Desktop folder in it, then it is for the EA App. To better find your User files take a look at this procedure;

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/