Hi, cool I will try making a new admin account but how to I access admin preferences please?
@Magnecent System Preferences is an icon on the right side of the Dock, or you can open it by clicking the Apple icon in the upper-left corner and selecting System Preferences.
Hi, alright thanks, will do that now. Also, should I delete my main admin account before creating the new one ?
@Magnecent No, definitely do not delete your main admin account. It contains all your user data, both for the Sims 4 (saves, mods, etc.) and in general, and you might even have some applications installed into this user account's Applications folder rather than the main one.
You can have multiple admin accounts on the computer at the same time. The point of creating a new one is to see whether the problem carries over, which narrows down the underlying issue either way. If the problem is solved in the new account, you don't necessarily need to abandon the old one; we can just start looking into causes that would be specific to one account rather than global.
hi, so ive went to the apple icon on the left hand side of the screen but the only option is "system settings" and not "system preferences. ive clicked on system settings but it only brings me to the general settings. I can't find where the admin account is.
@Magnecent Then click "System Settings" instead, then Users & Groups. I'm still running Big Sur, so it's "System Preferences" for me. Here's a guide, in case it helps:
https://support.apple.com/guide/mac-help/add-a-user-or-group-mchl3e281fc9/mac
for some reason the Mac is not allowing me to create another admin account, when I do it keeps saying password does not match when I'm putting in the correct password that I use to unlock the Mac every time I want to use it
@Magnecent Are you sure you're currently using an admin account?
hey, yeah iam currently using an admin account. the admin account is the one I log into evrytime I want to use the iMac. for some reason I cannot create another admin account. I also have a guest account that is switched off
@Magnecent What happens when you try to create the admin account? Please post a screenshot of what you see. For example:
You can see that my current account is an Admin account (red arrow). And I've clicked the lock (red box) to allow changes on this screen, then clicked the + above it to add a new account.
