Forum Discussion

EisQueenTia's avatar
EisQueenTia
Rising Traveler
4 years ago
Solved

Simoleans not Received When Using Multiselect Option on Different Stacks

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.89.214.1030
What expansions, game packs, and stuff packs do you have installed? Everything except for Modern Menswear and Country Kitchen
Steps: How can we find the bug ourselves? With Multiselect on, select multiple items from different stacks and sell them.
What happens when the bug occurs? The items are "sold" but no simoleans received.
What do you expect to see? To get simoleans for items sold
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

While in the middle of playing a new save on 7.3.22, I went to sell various items in my sims inventory using the Multiselect option. Normally items are sold without any issues but this time they sold without getting the simoleans (although I had been playing that save for a couple of hours without exiting).

I checked all my saves and it is happening with them too even though they are older than the save that I found the issue in.

Closing the game and going back in did not return the simoleans and the items were still gone. Had to cheat to get the money back.

I do not use mods/cc in any of my games nor do I have any installed.

They only way I knew to GUARANTEE that I get my simoleans were to:

1) Sell them individually

2) Use Multiselect on each stack separately

3)Drag the item out and sell it in buy mode.

The video attached is poor quality because I don’t know what the max upload limit for files. In the video, I sell items using Multiselect on multiple stacks - no simoleans recieved, Multiselect on the same stack - simoleans received, and individually - simoleans received.

https://drive.google.com/file/d/1ufnV1l580F42SraqUE3vutj7J4PpjR0d/view?usp=sharing

Edit By Crinrict: Adjusted Title to better reflect the issue.

  • @crinrict It is fixed. Now I have a “Select All” option in the inventory when I click on Multiselect which wasn’t there before. Deleting the LastUIException files might be the answer to anyone that has an inventory issue. Some of the threads you provided, I had the same issues with. Now they have all cleared up. Thanks!

5 Replies

  • @EisQueenTia I tried again with exactly what you're doing in the video and got my money fine.

    Did you try a game repair yet ? Maybe delete localthumbcache file ?

    Also, in your report yesterday it was both with multi select on and off. Did that fix itself ?

  • EisQueenTia's avatar
    EisQueenTia
    Rising Traveler
    4 years ago

    @crinrictThey are all empty. I deleted old game files when I deleted an old save. That includes screenshots and videos. Though there are new files I’ve never seen before called LastUIException and there are a few of them that started in May. I have not repaired the game because that is a last resort effort. It means I will have to uninstall my game and reinstall it. It always crashes when I try to repair and can never be completed.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @EisQueenTia Are you trying repairing in EA App or Origin ?

    Could you delete the lastUIExcpetion files, then trigger the error and see if new ones are created ? If so, please upload.
  • EisQueenTia's avatar
    EisQueenTia
    Rising Traveler
    4 years ago
    @crinrict It is fixed. Now I have a “Select All” option in the inventory when I click on Multiselect which wasn’t there before. Deleting the LastUIException files might be the answer to anyone that has an inventory issue. Some of the threads you provided, I had the same issues with. Now they have all cleared up. Thanks!
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @EisQueenTia Glad it's fixed. I'm going to move this to Game issues but let me know if the issue comes back.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,685 PostsLatest Activity: 14 minutes ago