i have been having a problem with my cc's they arent in sims when i try to make a new character or change one but the cc's do show up on my characters i think it might have an problem with the onedrive since that is full probably because too many cc's but how do i fix that? and i also have some folders in sims 4 are red so how do i also fix that? also the console i play on is laptop and i use steam
Hey @89988668,
I've moved your post to a more relevant board than EA General Questions.
@89988668 The red X means a file or folder hasn't been and can't be synced with OneDrive; the green check mark mean it has been synced. Given that OneDrive is apparently full, the best approach would be to disable the automatic syncing of Documents. Here's how:
You may first need to pause syncing and cancel the current sync:
However, before doing any of this, please make a copy of your Sims 4 folder, the one in your screenshot, and place it somewhere safe. Ideally it would be on an external drive, but if you don't have one, drop the copy into Downloads. which doesn't get synced with OneDrive.
