I'm having this same issue, heres a screenshot of my file explorer
@sickandskint Your pack looks like it's installed correctly. So please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer, and repair the game: open the App game library, click Sims 4, and select Manage > Repair. Then test in-game again. And let me know how much, if any, of the content is working, for example if the items appear in CAS or Build/Buy but the world isn't accessible.
@heididog176 No, sorry, it's just the EA App not being able to handle the traffic, as usual. You can keep an eye on this thread for updates:
@sickandskint Please test in a new save with no mods.
@mockingnero I've merged your post with another thread about this issue. Please try the suggestion in post 8, and test in a new save with no mods or custom content present.
@sickandskint If you have content in your Mods folder, please test without. See also Broken/Updated Mods
My world shows as installed and the items appear in game for me, but when I click the world it’s just blank. Mine have actually been downloading in twos, but usually both worlds work. This one downloaded in two and neither will load the world, just a white background. I typically just exit to main menu and then go play regularly in another world.
@goldieeeeee773 Are you playing with any mods or CC in your Mods folder? If so, head to Broken/Updated Mods to update/remove as needed. If you still have issues, see what happens after you drag that folder to your desktop and delete localthumbcache. (Don't save, though! Or test in a new game.)
