Since the latest patch, preparing for the high school expansion, I haven't been able to load my households in one specific save. I have no mods or cc. I load the game but any attempt to load a household or lot will show me a loading screen and then send me back to the map/worlds screen. I have repaired my game multiple times via origin. I have tried resetting to a previous version of the save. I have restarted the game and put all my files back one by one. It is only one save game affected- the one I play pretty much all the time. Never had this before. Haven't bought new expansion yet. Please help. My game is unplayable.

@Arendellagrace Are you getting an error message when booted to the map ?

@Arendellagrace Would you mind sending me your save ? Instructions in my signature

@crinrict Thank you, I have done this.

So I checked your game and after initially being unable to replicate cause the households loaded fine for me, I did get an LastException and when travelling I was also booted back to the map. The exception revealed that it was an issue with a certain Sim throwing errors I installed Simsinfo to find out who it is and it told me it was a ghost and was missing a trait. I checked the household manager and tried to find her in there and there is a household called Wanda that fit the Picture. Meet <I don't have a name> She does seem to have all her traits but she has no name. So I gave her one. After that the issue stopped and the Sim was able to travel again. If she's no one you care about, you can also simply delete her.

Sims 4 Households won't load, sent back to map after update- no mods/cc

16 Replies

crinrict
Hero+
3 years ago
@Arendellagrace Are you getting an error message when booted to the map ?
Arendellagrace
3 years ago
No, no error message
crinrict
Hero+
3 years ago
@Arendellagrace Would you mind sending me your save ? Instructions in my signature
Arendellagrace
3 years ago
@crinrict Thank you, I have done this.
crinrict
Hero+
3 years ago
So I checked your game and after initially being unable to replicate cause the households loaded fine for me, I did get an LastException and when travelling I was also booted back to the map.

The exception revealed that it was an issue with a certain Sim throwing errors

I installed Simsinfo to find out who it is and it told me it was a ghost and was missing a trait.

I checked the household manager and tried to find her in there and there is a household called Wanda that fit the Picture.

Meet <I don't have a name>

She does seem to have all her traits but she has no name. So I gave her one.

After that the issue stopped and the Sim was able to travel again.

If she's no one you care about, you can also simply delete her.
Arendellagrace
3 years ago
I don't know who that ghost is lol! I found her in the household manager- under 'Wada' and deleted her but the problem still persists. Is there something I'm missing?
Arendellagrace
3 years ago
UPDATE: FIXED?
I went back and deleted the glitchy ghost and another sim who I think I mentioned was showing up in game but marked 'currently not in world'. I repaired my game. I deleted the house that my last-played household was living in and now they can travel! And I can load families!
*tap on wood & fingers crossed*
Thanks for your help, game saver!
crinrict
Hero+
3 years ago
@Arendellagrace I'm glad it's working for you too now. For me it was enough to delete the Sim but since I wasn't able to exactly what you were seeing in the first place, maybe the game repair did it.
SweedleDo
3 years ago
I'm having the exact same problem omg. What should I do to fix it?
crinrict
Hero+
3 years ago
@SweedleDo Do you get a lastException file ?

Best to delete all current one you have, then trigger the error to see if a new one is created.

If that's the case, upload the file here

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)