Forum Discussion
SheriGR
3 years agoHero
@youloveniaa I'm on Mac and Origin. I did find recently that to start my game I had to close Origin, then open origin, then open the game by clicking my library in Origin then the game. (Previously I would just click the Sims icon in the dock in my game, but method that stoped working.)
- Did you run all updates in Origin?SpoilerHow to update your game:
• open Origin
• click ‘Game Library’
• right-click Sims 4 > Update Game - Did you run a game repair?SpoilerHow to run a game repair:
• Open Origin, click ‘Game Library’ then right-click Sims 4 > Repair Game
• Let it run until it has completed all repairs. It will do the base game first, then run through each of your DLCs (Expansion Packs, Game Packs, Stuff Packs and Kits). - Please do the above, then close the game and Origin. Then re-open Origin > My Game Library > The Sims 4.
- If your game does not open then, try the following: Move the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder. Then see if the game will open.
- If the game opens, try re-adding the Mode/CC one at a time to see if the game opens to identify which Mod(s)/CC are causing the issue. If you have a lot of Mods/CC, you can use the 50/50 method:SpoilerThe 50/50 Mod troubleshooting method:
Exit your game.
Move your Mods folder to your desktop. (Do not delete it – save this for later.)
Restart the game so that it will recreate a new, fresh Mods folder. Do not re-add your Mods/CC, but instead enter the game and begin a new, vanilla (no Mods/CC) game. Enter that new, vanilla game-save to confirm if the issues are gone. Now exit your game.
If that fixed the issue, now you need to troubleshoot your Mods/CC to find which Mods/CC are causing the issue.
Use the 50/50 method as follows:
Divide your Mods/CC from the folder on your desktop in half.
Add one of the halves back into the game’s Mods folder. Now re-start the game and see if the issue is still gone in the vanilla/new game-save you made.
If the issue did not re-appear with those added Mods/CC you can try adding the 2nd half from the desktop. If the issues did re-appear, try only adding half of those mods and see if the issue is present in the game…
Continue in this pattern dividing the folders’ contents in half then half again as needed to eliminate in groupings which Mods/CC are causing the issue.
Once you find the Mod/CC(s) that’s causing the issues, check with the Mod/CC creators for updates that may fix the issues. - You can also check the known 'broken Mods/CC lists' here:
https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Compiled-List-of-Outdated-Mod-Issues/m-p/11686804/thread-id/21231
https://forums.thesims.com/en_US/discussion/1006205/broken-updated-mods-cc-jan-31-2023-patch#latest
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