Sims aren’t loading into the game

When I try to play an old game or make a new one, all sims immediately disappear. I will click the house to play it, and the sims will be gone including in the corner. This happens with every game I have. If I try to make a new sim, the second I press on the house I moved them into, they disappear as well.

I also cant place furniture. When I place specific kinda of furniture(couches and countertops to be specific) it says "script failed"

This started after the update. I tried disabling mods, nothing is working.

I updated today. All of my sims are gone. Not just mine, but ALL of the sims in the game are gone. all the houses are the same, everything i built is the same and all still furnished, they are just all for sale. i checked the validity of my files, they all checked out fine, all mods off and base. i did a recover file from a week ago, same thing, no sims. i restarted my pc. I've done EVERYTHING i know to do. Steam shows everything is fine.

@pickerd36 Please try this:

1. Back up your user folder in a way that makes the game create a new one: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
2. Re-run the file validity
3. Start the game. Check to confirm that there's now no save to load or resume (these are safe, though, in your old folder)
4. Start "new" and see if there are premades

@lizzymoore777 Please try this:

1. Rename or move your user folder so it's backed up and the game creates a new one: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
2. Run a game repair
3. Start the game. Check to confirm that there are no saves to resume or load (you backed them up, though)
4. Start a new game and check for premades