Forum Discussion

innozent28's avatar
innozent28
New Traveler
4 years ago
Solved

sims can't perform romantic interaction

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? up to date version
What expansions, game packs, and stuff packs do you have installed? every expansions, almost every packs and stuff packs including the new one (wedding) except for kits
Steps: How can we find the bug ourselves? I tried to perform romantic interactions that appeared as the options that I can do but after I command the sims to do them, they don't.
What happens when the bug occurs? after I commanded the sims to interact in romantic, they stopped still and spread out their arms then the glitch was happening as the commands disappeared. they didn't or they can't follow my command and there are glitches then the romantic interaction disappeared.
What do you expect to see? I've tried everything (update, repair, delete/fix mods, create a new game) but it doesn't work.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

sims spread out their arms then the glitch was happening as the commands disappeared.

  • crinrict's avatar
    crinrict
    4 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

5 Replies

  • @innozent28 Did you try moving the whole mods folder to the desktop and delete the localthumbcache file ? Did you rename your user folder and test on a new save that way ?
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • innozent28's avatar
    innozent28
    New Traveler
    4 years ago
    @crinrict ok thank you so much.
    it's because of the mods. I don't know which one but it definitely is after following your instruction and testing.
  • I am having problems with my cc after the most resent updaid and paches

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