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vasco250's avatar
3 years ago

Sims wont appear in game

When i went into my game today my sims were gone. I could still se them on the bottom but when i pressed them the only thing that was there was the sims symbol that is over their head. The roof was also gone and there was some weird pattern on it that would not go away. I downloaded cc earlier in the day, but it was working for a while after i downloaded it. 

4 Replies

  • @vasco250 It looks like you are gaming with custom content or mods!? Please remove the mods/cc from your sims 4 folder and check the game afterwards. If you're Sims are back well than you know it's the fault of one Mod or CC. You can get the mods or cc back into the game as you want but please be careful with it. A tip is to put them back 5 at a time and check in the game if it works. Then you can see which mod or cc this is doing. Good luck, Greetings Monique
  • cha9ne's avatar
    cha9ne
    3 years ago

    The exact same thing happened to me today.. I've tried to take out my mods, but my Sims will still not appear.. Same with the roof and the different types of floor. I can't even make a new roof at all.

  • @vasco250 and @cha9ne  Please move the Mods folder to the desktop, if you haven't already, and delete localthumbcache.package.  Then clear the EA App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repair the game: open your game library, hover over the Sims 4 icon, click the three dots, and select Repair.

    With the Mods folder still removed, test the game and let me know which issues, if any, are still present.  If the roofs are still bugged, please try changing the roof to something else.

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