Forum Discussion

BabyGirl6111's avatar
2 days ago

Stuck at loading screen

Everytime I get in the game and press load game, it never lets me go to the actual game . I’m always stuck at the loading screen. I even took all my mods out and repaired the game and it still hasn’t worked. Can someone please help me with this problem?

2 Replies

  • BabyGirl6111  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.

    If you still can't play, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • BabyGirl6111's avatar
    BabyGirl6111
    15 hours ago

    So, it worked with no mods but when i added all my mods, i continued not to work. 😕

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