Forum Discussion

chrxssse_'s avatar
chrxssse_
3 years ago
Solved

time freezing while at high school

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.91.186.1030
What expansions, game packs, and stuff packs do you have installed? high school years, get famous, seasons, island living, cats & dogs, parenthood, vampires, bowling night stuff, fitness stuff, city living, backyard stuff, spa day, get to work, holiday celebration pack
Steps: How can we find the bug ourselves? by following your teen to high school and playing with them
What happens when the bug occurs? the time stops, needs freeze, and sims just stand/ sit still but they move their head around.
What do you expect to see? sims should carry out their tasks, the time flows continuously unless i pause it and needs don't freeze as well
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. i got high school years yesterday so after the so called 'bug fix' patch that came out 2 days ago

‌

i've tried fixing my mods and cc and clearing cache but it still doesn't work

  • crinrict's avatar
    crinrict
    3 years ago
    @chrxssse_ Create a new save and upload the one from the that game to your library.

    Then download into the other game.

15 Replies

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    HI @chrxssse_ 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • chrxssse_'s avatar
    chrxssse_
    3 years ago

    hi,

    i'm on the step where i add the options file back in and i found my time freezing again. i'm not sure why it freezes when i try to add the file again. I've also tried to manually re-set my settings but it's still an issue.

    the settings i re-set are the sims 3 camera, inverted vertical camera, and enabling script mods

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @chrxssse_ Do you have anything in your mods folder ? If you don't turn them back on, does it freeze too ?
  • chrxssse_'s avatar
    chrxssse_
    3 years ago

    there's nothing in my mods folder other than the resource file. 

    i logged on to switch my script mods off and saved and exited the game and then logged on again with mods off

    my sim went to school and the same time freezing happened again.

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @chrxssse_ and if you delete the option.ini again and don't do any changes but let the game create a fresh one, does that make it freeze again too ?
  • chrxssse_'s avatar
    chrxssse_
    3 years ago

    this is only for the old save. the new save works perfectly fine

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