Forum Discussion
luthienrising
2 years agoHero+
@kaylaasmiles7 @leuerk Could both of you please do this "clean" user folder test?
- Drag (not copy) your whole The Sims 4 folder from Document > Electronic Arts to your desktop, or rename it
- Launch Sims 4. It will behave as if you've never played.
- Start with New to test if your issue recurs in a new game.
If it does not behave as if you've never played -- if it shows that you've got saves, for example, please let us know.
2 years ago
I tried this and it did not work for me I have still having the same issue.