Unable to place household in a lot

Question

I can’t get beyond cas &nbsp;every time I try and place a family in a lot I’m unable to play as it sends me back to the loading screen of different worlds. I’ve restarted the game cleared local thumb cache and got no mods on . I’m so confused and upset as I purchased the new expansion pack and now I can’t even access my game !&nbsp;

[Cm Edit: Updated Title]

ea_solaire · Answer

Hey there&nbsp;@HMP102030,

I've split your post off as it sounds like the issues you're seeing are a bit different.&nbsp;

Is this happening with every household you try to place, and on different lots?&nbsp;

hmp102030 · Answer

@EA_Solaire Every household I try to place I’ve tried from oasis springs to all of them and I even posted on the sims Instagram and others have been having the same issue ?

romydb98 · Answer

@HMP102030 I had the same problem and looked at all my mods i dont know if u have *snip* but that was the mod that caused my game to crash

(CM: edited to remove name of certain mod per&nbsp;Answers HQ rules)
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ea_solaire · Answer

@HMP102030,

Can you please check that all mods/CC have been fully removed from your game?

Are these lots that you've downloaded from The Gallery?&nbsp;

hmp102030 · Answer

@EA_Solaire All mods gone and legit just base game lots None from gallery. A large amount of other users are facing the same issue as I’ve seen on the sims Instagram page so I’m thinking there must be a bug as I’m not alone

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Unable to place household in a lot

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