"PoppyAnn17;14739257" wrote:
Hi can someone help me?
I have read through this whole page, and I have the same error. I decided to get rid of all my CC and redownload the game and it still doesnt work. Does anyone know what I can do?
Hello @PoppyAnn17 .
I am sorry that you are having this issue.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" and "ReticulatedSplinesView" files and the "saves" , "screenshots" "tray" and "custom music" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated files/ folders with the old files/folders from the desktop sims 4 folder. Don't add back the old mods folder.
Then try starting the game and see if that helps the issue.
