Forum Discussion

AfroJill's avatar
AfroJill
3 years ago

Unmodded game keeps crashing

I've been experiencing a bunch of issues at the moment,
I have a Macbook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

Processor: 2,3 GHz Dual-Core Intel Core i5

Graphics: Intel Iris Plus Graphics 640 1536 MB

Memory: 8 GB 2133 MHz LPDDR3

MacOS: 13.0.1 (22A400)

Better Exceptions kept reporting a whims_tracker bug, so I cleared all my mods and just the Better exceptions,

it still keeps coming up.

Now I've also cleared better exceptions (so no mods running) and my game now crashes.

I'm only 5 min into the game trying to sell a chicken and this happens.

LastCrash.txt

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>a65b3533feeabb563bc3525</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2023-01-09 15:45:34</createtime><buildsignature>Local.Unknown.Unknown.1.93.146.1220-1.300.000.149.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xfe1f40</categoryid><stack> 0xfe1f40 0x3c1d 0x1b23e66c8 0x81ca5 0x1d0180 0x1cff26 0x9b0ff 0x11a4da 0x119704 0x11b03c 0x11b627 0x1cf8d3 0x1d0153 0x1cff26 0x9b28e 0x11a3bd 0xa51c3 0xa1afa 0xa6025 0x119e86 0xa51c3 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 377.82<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,116,52122<br />Modded: False<br />SystemInfo: Mac OS X Version 13.0.1 (Build 22A400) GPU: Intel Iris Plus Graphics 640 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x101dd5000,'The Sims 4' 0x7ff818832000,'libsystem_platform.dylib' 0x0,'' 0x7ff8186d3000,'libsystem_c.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib' 0x128f42000,'libpython370.dylib'(/baseaddr)</contextdata></report>

What should I do?

5 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @AfroJill

    Moved to the Game and Mods forum as it is not a Mac Tech issue.

    Move the Sims 4 folder to the desktop and launch the game so a new one is created. Does it crash?
  • AfroJill's avatar
    AfroJill
    3 years ago

    Hai thanks for your help,

    I don't understand why you moved it,

    yes I noticed some issues with mods

    but without mods the game crashes....

    So it's not a mod problem right?

    Maybe I did not explain myself clearly enough, english is not my first language.

    But heres the situation again

    After noticing the issues,
    I removed the mods folder

    and restarted the game,

    but now without the mods the game crashes.

    This is a new save file, new family and this is de the lastcrash.txt file.

    This save file is identical to 4 other lastcrash files, because I tried this with restarting my macbook in between,

    repairing via origin in between.

    So to answer the question: 'Move the Sims 4 folder to the desktop and launch the game so a new one is created. Does it crash?'

    Yes that's when it started to crash. Before moving the folder I only had better exceptions...

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @AfroJill

    But you state that you only moved the Mods folder. I am asking you to move the entire Sims 4 folder from Documents > Electronic Arts to the desktop then launch the game.
  • AfroJill's avatar
    AfroJill
    3 years ago

    Sorry I misunderstood that you wanted me to move the entire sims 4 folder,

    it does not seem to crash if I move the entire folder, is that a good thing?

    What does it mean and what do I do now?

    The game does need to be forced to quit, it doesn't exit by itself,

    but I believe it is a known issue with macbook and MacOS Ventura.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,684 PostsLatest Activity: 3 hours ago