Forum Discussion

Basiuz's avatar
8 years ago

Why can't I control my sims?

Recently, my sims 4 game has been acting up and now I can't make my sims do anything.I can't even make them interact. I've "repaired" my game multiple times now and removed my cc and mods but yet nothing is working. I do not own the disk game for the sims 4 and I have the parent expansion pack so I'm not sure if I should uninstall the game altogether.

6 Replies

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    8 years ago

    @Basiuz, could you please give more information?  Are the Sims not doing anything you direct them to do, are they just doing some things but their autonomy (free will) is overriding many of your directions, or are they just standing still so that even their free will isn't working?🤔

    It's good you tried repairing your game and took out your Mods &CC, so at least we can rule that out! 😉

  • Basiuz's avatar
    Basiuz
    8 years ago

    They won't do anything they are just on their own free will. When I click on something or someone nothing happens. No menu pops up for actions or anything.

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    8 years ago

    @Basiuz, thanks for clarifying! 🙂 So they don't even have a popup menu!?!  Yikes!😮 We'll need to ask @crinrict or @Phantomlover1717 for help on this one! 

    (They are more Tech Savvy than I am! 😳)

    P.S.  You changed your screen name! 😉

  • Hi @Basiuz

    moved your post to the tech forum

      

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @phffwwgk1cxh,

    I'm now closing this thread to limit necroposting since it's from 2017 and a lot of things have changed since then. If this is happening for you today, could you create a new fresh thread to kick off the conversation please?

    Thanks,

    EA_Lanna

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